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ABN: 68 355 206 973

To see our refund policy, click the button "Click Here" to be taken to a word document. The refund policy outlines the limitations of refunds.

For further clarification of information, please head to the 'Contact Us' page.

To see our complaints and appeals policy, click the button "Click Here" to be taken to a word document. 

For further clarification of information, please head to the 'Contact Us' page.

To see our complaint form "Click Here" to be taken to a word document. Once you have filled out the form, please email info@phoenixinstitutetraining.com

For further clarification of information, please head to the 'Contact Us' page.

To see information on recognition of prior learning, click the button "Click Here" to be taken to a word document. 

For further clarification of information, please head to the 'Contact Us' page.

To see information on principles of natural justice, click the button "Click Here" to be taken to a word document. 

For further clarification of information, please head to the 'Contact Us' page.

Complaints and Appeals Policy

Complaint Form

Refund Policy

Recognition of Prior Learning

Principles of Natural Justice